TESTIMONIALS

Testimonials

Over the years, we’ve helped a number of customers – and they haven’t been shy about sharing their appreciation with us. Check out what they have to say about our work!
Project: Heat Pump System Replacement
City: Danbury, CT 
Have used NEAS for 12 years. They are always pleasant - always honest - no games - Lisa, Carlos and Bob are great to work with.
Project: Repair Oil Furnace / Forced Air Heating System
City: Brookfield, CT 
Response time was great and service was on point. Mike was friendly and efficient.
Project: Repair an Oil Fired Boiler or Radiator Heating System
City: Danbury, CT
They were extremely knowledgeable and really understood furnaces and couldn't be more helpful. They came and fixed what another company left as a disaster They are the only company I would ever deal with that takes the time fixes completely and fully the issue. 
Project: Repair Natural Gas or Propane Furnace / Forced Air Heating System
City: Danbury, CT 
Very knowledgeable, discussed various options, very clean work area when done
Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
City: Danbury, CT 
Very professional, came on time. 
Project: Repair or Service a Central Air Conditioning/Heat Pump System
City: Danbury, CT 
Repaired the problem right away. Great company to work with.
NEAS installed a ductless AC unit and serviced our central AC compressor. Their price was competitive. They were professional and on time. Did not oversell on anything and did a neat job. Customer service was excellent. My indoor unit was leaking (no fault of theirs, exterminator plugged the line with copper mesh!). They came promptly, diagnosed the problem, and did not charge for the service call! I highly recommend them.
Carlos, Bob, Mike, and Lisa at NEAS were so easy to work with - they returned calls promptly, came out to assess our need for a new air handler and condenser, and got us a quote back very quickly. They identified issues with our existing setup and included corrective actions in their plans. We felt very comfortable that we were working with people with great expertise in their field. NEAS was very efficient and tidy with the installation. We are so pleased with the results. Would highly recommend them to others for HVAC needs.
Submitted 5/20/16 by R.S. 06896

Project:  No heat service call
City Bethel
On time, Quick Diagnose
Project:  Repair Oil Furnace/Forced Air Heating System
City: Danbury
 
The worker was cordial and professional and the work was done very professionally. The heating system was repaired and seems to be working at an optimum level. I am very happy with the level of service and the quality of the job that was done.

TM
Project: Oil Boiler or Radiator Heating System – Install
City: Darien
          
Dear Bob,
Your men just finished up and walked me through a final inspection. Let me assure you, that every member of the staff working here was a consummate professional. Every question I had was answered knowledgeably and intelligently. Eric bled every radiator that it was possible to and the house is now very, very warm. I actually think that the house was left cleaner than it was when they arrived! I would recommend your company to absolutely anyone. 
Job well done!
Happy New Year,
C.M.  

Project: Repair Oil Furnace / Forced Air Heating System 
                    
Very thorough and professional

Project: Repair a Natural Gas, Propane or Electric Fired Boiler or Radiator Heating System
    
Carlos and Bob were wonderful about explaining things to me when I asked for their opinion of the value of replacing my, probably, 50+year old boiler. They are coming back to install it, and I told them, they are going to be my HVAC people from now on, so I expect them to do the kind of job they will love to service annually. Great people!! The job is finished; and I had some trouble, in the beginning, understanding how it worked. The guys came back, checked it over, made some adjustments, and explained it to me again. Since then, I have not had any problem with it. They are still my go to HVAC guys.

Project: Install A Central Air Conditioning System
    
They came after 8 days of rain and there was not a mud mark in my house. Personable and efficient.

Project: Repair or Service a Central Air Conditioning System
    
Great Service and very Reasonable Rates.

Project: Repair or Service a Central Air Conditioning System 
    
Prompt and courteous, knew what they were doing.

Project: Oil Furnace / Forced Air Heating System - Repair
City: Redding, CT

Lisa / Bob / Carlos,
Thank you very much for your help in getting our furnace up and running again quickly following the hurricane last week. My family and I very much appreciated your quick response when we learned that our new furnace had been “drowned” due to the accumulation of nearly 3 feet of water in the basement. I also appreciate your advice for preventing such problems in the future.

Please feel free to use my name as a reference. I would highly recommend New England Air Systems to others.

Project: Central A/C - Install
City: Rowayton, CT

Dear Bob, Carlos, Lisa, Manny and Eric-
An overdue note of thanks to the team for installing the air conditioning system. I have been enjoying the blast of cool air for the past few months!  

The team did an excellent job and I would not hesitate to recommend New England Air Systems.
Thanks again!

Project: Oil Boiler or Radiator Heating System – Install
City: Bethel, CT

Skilled at their job, polite, professional and timely. They found a minor problem that they weren't responsible for and they fixed it for no charge. Would recommend them to anyone. 

Project: Gas or Electric Furnace / Forced Air Heating System – Repair 
City: Ridgefield, CT

He did a very good job. He was prompt and courteous. He did exactly what he said he was going to do and his pricing was very good. 

Project: Gas or Electric Furnace / Forced Air Heating System – Install
City: Norwalk, CT

Number 1 They were on time, completed the job of installing 2 heating units in one day and the job site was all cleaned and neat when they were finished.

Project: Oil Boiler or Radiator Heating System – Install 
City: Bethel, CT

Very professional and timely and best price. Very happy with the new boiler.

Project: Oil Furnace / Forced Air Heating System – Repair
City: Sandy Hook, CT

Fantastic service. Response time was incredibly fast and friendly. A great team.

Project: Oil Furnace / Forced Air Heating System – Install
City: Ridgefield, CT

Very professional, on time, knowledgeable, helpful 

Project: Oil Boiler or Radiator Heating System – Repair
City: Danbury, CT

Very prompt, thorough, very informative, available when called, returned call immediately, handle job in a very professional manner, will recommend them in a heartbeat. Thank you 

Project: Gas or Electric Furnace / Forced Air Heating System – Install
City: Norwalk, CT

They did a nice job installing our new system. We had a small problem that they were not responsible for, but they came out and fixed it promptly. They are honest and they worked hard to make everything run efficiently.

Project: Oil Boiler or Radiator Heating System – Repair 
City: Newtown, CT

My experience with New England Air Systems was nothing short of incredible. Our old home needed a total overhaul from its antiquated radiator system. The team worked around a schedule to ensure that we would be comfortable during the transition, and we were! These people work with you and not just for you. All the men were highly professional and knowledgeable regarding every aspect of the removal of the old system and installation of the new. We now have a new heating zone, sufficient hot water and a comfortable, reliable heating system. They were clean, efficient and very affordable. Most of all, they are wonderful to have around!

Project: Central A/C – Service or Repair 
City: South Salem, NY

They were on time. Seemed to know exactly what they were doing and very professional.

Project: Heat Pump – Install or Replace 
City: Norwalk, CT

I was very pleased with the reliability of the team involved with the installation of my new heat pump. They showed up on time and everything was left extremely clean when they were finished. The price couldn't be beat either! I would definitely recommend New England Air to others looking for service.

Project: Gas or Electric Boiler or Radiator Heating System – Repair 
City: Norwalk, CT

Service was excellent and friendly. Arrived on time and quickly found problem, which had less to do with our furnace and more to do with our electrical; so thumbs up for a good find. Made repairs and excellent recommendations.

Project: Heat Pump – Repair or Service 
City: Brookfield, CT

efficient, courteous, knowledgeable.

Project: Gas or Electric Boiler or Radiator Heating System – Repair
City: Ridgefield, CT

We have used NEAS for a few years now. Carlos is so reliable and honest. We always look to call him whenever we have an issue.

Project: Heat Pump – Repair or Service 
City: Bethel, CT

Carlos and Bob were extremely professional and knowledgeable about my electric heat system. I had previously had another company try to fix the problem on two occasions- but no luck. Carlos and Bob were thorough in their assessment of the problem and although they had to order the part needed, they were able to set up a temporary fix until they could order the parts and install. They came back on Monday and now my system is working better and more efficiently than ever. They also provided me with information on how to keep the heat system working at its best. I highly recommend NEAS!  

Project: Oil Furnace / Forced Air Heating System – Repair
City: Ridgefield, CT

Came right on time, very nice, professional, quick and courteous.

Project: Furnace / Forced Air Heating System – Repair or Service 
City: Norwalk, CT

Very good job.

Project: Furnace / Forced Air Heating System - Repair or Service 
City: Danbury, CT

This company was very professional: made an appt right away, arrived early for the appt, and the service professional (Carlos) explained tons of stuff to me about my furnace as he did the work. I will definitely keep using this company for HVAC cleaning and repair. 

Project: Boiler or Radiator Heating System – Install or Replace 
City: Brookfield, CT

Job was done on time and on-budget. Follow-ups were handled immediately and the entire staff from receptionist, sales, and service were all a pleasure to deal with.

Project: Thermostat – Repair or Reprogram
City: Danbury, CT

What a great company to work with. I had New England Air out to my house to reprogram my thermostat and while they were there, they checked out my boiler...good thing because they found a very dangerous situation. I had a carbon monoxide leak. This had to be taken care of immediately and they were more than accommodating. After hearing about the new "hybrid" systems, I decided to go for it. I have a brand new highly energy efficient heating and cooling system with ultra violet lights (used to kill viruses, bacterias and mold). I also am awaiting $2,100.00 worth of rebates!! I cannot wait till the cold winter months to see my utility savings!! I cannot believe what the UV lights can do. My daughter was having problems sleeping with her allergies. Since the first night with the UV lights, my daughter can actually sleep without being awakened by coughing and sneezing. The UV lights actually kill the airborne allergens that have been bothering my daughter. I never knew such technology existed. Now the whole family breathes better in my house. This winter I won't have to worry about this child giving that child her or her cold. Hats off to the entire organization. Very professional, neat and clean. Each day they cleaned up everything as if they were never there. I really wish I have found them earlier. Would definitely recommend having them come out to your house just to make sure your equipment is running safely. Sure glad I did!!

Project: Central A/C - Install 
City: Danbury, CT

He and his crew did a great job.

Project: Boiler or Radiator Heating System – Repair or Service
City: New Fairfield, CT

Called me right back and was able to give me a fair estimate for my job. Would highly recommend!!

Project: Central A/C – Install
City: Danbury, CT

Great people to deal with. Did not try to sell me something that I didn't need. Very competitive pricing. Very professional installers and overall a great experience!

Project: Central A/C – Service or Repair 
City: New Fairfield, CT

Great Kid - did job and explained everything. Very knowledgeable, Would use him again.

Project: Central A/C – Service or Repair
City: Sandy Hook, CT

He found the problem right away and solved it.

Project: Central A/C – Service or Repair 
City: Danbury, CT

The service was great. The service guy Carlos was respectful and very good. Would absolutely use them again. I wish I had been in touch with them a long time ago.

Project: Central Air Install or Replace                 
City: Westport, CT

This is day 2 of a 3 day installation process. They have been prompt, neat, and extremely courteous. So far their work is great! I have already recommended them to 2 other people. 

Project: Heat Pump – Install or Replace                            
City: Danbury, CT

They worked with me and did a professional job on the installation of my heat pump system. They have been flexible and responsive for other jobs that I am considering them for. I would rate them above others that I have dealt with and would definitely consider using them again.

Project: Furnace / Forced Air Heating System - Repair or Service                                     
City: Wilton, CT

Outstanding service ... And I just got a quote... I will be doing the work soon. 

Project: Furnace / Forced Air Heating System – Install or Replace                                             
City: Westport, CT

Promt. On time. I would highly recommend NEAS. 

Project: Furnace / Forced Air Heating System – Install or Replace                                             
YOU ARE PHENOMENAL! You have an excellent reputation in the business community. Keep up the great work! We wish you many years of prosperity and success. Dr. & Mrs. Kevin & Annabelle Cordell
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